Privacy Policy

Darlington and Exped, operated by Dowi Hosiery Mills ("We," "Us," "Our," or "Company"), is committed to protecting your privacy and ensuring you have a positive experience on our website: https://www.darlingtonandexped.com/ (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, make purchases, and interact with us.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website. By accessing and using our Website, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

We use the information we collect for various purposes, including:

• Processing and fulfilling your orders, including payment processing and shipping arrangements
• Sending order confirmations, invoices, and delivery updates
• Communicating with you regarding your account, customer service inquiries, and support requests
• Screening orders for potential risk or fraud
• Personalizing your shopping experience and tailoring content to your preferences
• Sending marketing communications, promotional offers, and newsletters (with your consent)
• Conducting market research, analytics, and improving our products and services
• Complying with legal obligations and protecting our legal rights
• Preventing fraudulent transactions and unauthorized access

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We share information with third-party service providers who assist us in operating our Website, processing payments, arranging shipments, and providing customer service.
• Payment Processors: Your credit card and payment information is securely processed through our Payment Service Provider and is not stored on our servers.
• Shipping Partners: We share necessary delivery information with logistics partners to fulfill your orders.
• Legal Compliance: We may disclose information if required by law, court order, or governmental authority to protect our legal rights or comply with legal obligations.
• Business Transfers: In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.

We implement appropriate technical, administrative, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our Website uses industry-standard SSL encryption to protect sensitive data during transmission.

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security. You acknowledge that you provide information at your own risk.

Our Website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze Website usage patterns. Cookies are small text files stored on your device.

We use cookies for the following purposes:

• Remembering login credentials and user preferences
• Tracking items added to your shopping cart
• Analyzing Website traffic and user behavior
• Personalizing content and recommendations
• Preventing fraud and improving security

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our Website.

Our Website may contain links to third-party websites that are not operated by Dowi Hosiery Mills. This Privacy Policy applies only to our Website, and we are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party websites before providing your personal information.

Our Website is intended for users aged 18 and above. We do not knowingly collect personal information from children under 18 years of age. If we become aware that we have collected information from a child under 18, we will take steps to delete such information and terminate the child's account. If you believe we have collected information from a minor, please contact us immediately.

If you have questions or concerns about this Privacy Policy, our privacy practices, or wish to exercise your privacy rights, please contact us:

You may also submit a privacy inquiry through our contact form on the Website.

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting to our Website. Your continued use of the Website after changes are posted constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.